: 2019/06/09(日) 14:42:20 ID:NDA3ODY4YTY
google翻訳にはかけたのですが、in order to以下の部分をやってね、という内容で合ってますでしょうか？（特にパスワード再設定フォームも送られてきていないので）
We have conducted a full investigation into your Stars Account. It appears that whoever accessed your account also had access to your registered email account.
We have determined that a password reset was requested for your account using the 'forgot password' feature. An email was sent to your email address with instructions for resetting your password and this password was used to log into your account and play with the funds.
With regards to the funds in your account balance, fortunately, we were unable to find any losses to your account balance.
To conclude this matter, we would like to advise you that our site will not be liable for funds lost on your Stars Account. We will not be held liable for any losses as a result of insufficient security measures to ensure that your personal details remain secure. This is in accordance with the sections of our Terms of Service which state your responsibilities as an account owner.
We would like to take this opportunity to advise you of our Terms of Service about your responsibility as an account owner. As stated in section 10 under 'SECURITY AND YOUR ACCOUNT':
"10.3 The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her Stars Account.
10.4 The User is obliged to keep his/her Login Credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials shall be the sole responsibility of the User and be deemed as his/her use. Any liability therefrom shall be that of the User."
Our full Terms of Service are available at:
We highly recommend for you to take necessary action in protecting your computer, email and Stars Account along with personal data stored in your computer. This includes, but not limited to; scanning your computer to ensure no harmful software are installed and changing the password in your registered email account and Stars Account as a precautionary measure.
In order to reinstate your account with a new password and Stars PIN, we would like to ask you that you please provide us with:
Confirmation of your computer/device and email safety - please scan or format your computer/device and remove any virus or malware detected.
A clear digital photograph of you holding your identification document (in your hands, close to your face). Please make sure that your full name, date of birth and the expiry date of the document are clearly readable.
A clear copy of a valid government-issued photo ID or passport (front and back).
Finally, you may wish to visit the 'Help' section of our website which offers suggestions on keeping your password secure and details about additional security features offered by us
Your cooperation is appreciated.